Shipping & Returns Information
Free shipping is available only for United States addresses within the 48 continental states. There is no minimum order size required -- order one item or a dozen, and shipping is free!
ALASKA AND HAWAII
Unfortunately, we are not able to ship to Alaska and Hawaii at this time.
For international orders, please see our eBay store. Please note that due to licensing rules, not all items may be shipped internationally and some may be limited to certain countries. For example, all Disney cardboard cutouts can only be shipped to the United States and Canada.
We're sorry, but we don't offer any expedited shipping options due to the considerable cost of shipping these oversize packages.
Production times vary by item, but most items are usually shipped within 2 business days. Some items may take up to 5 business days. Please check the item detail page for more information. Production times may be slightly longer during the November/December holiday season, so please order early!
DAMAGED ITEMS AND RETURNS
We strongly recommend that you inspect your items as soon as you receive them. In the rare case of a problem or damaged item, please contact us immediately at firstname.lastname@example.org. You must notify us within 30 days of purchase in order to receive a replacement or refund. Please note that any items returned for reasons other than damage or quality issues may incur a 15% restocking fee.